Editing Your Profile
Updated 6 April 20260 views
Editing Your Profile
Keeping your profile up to date helps hosts know who they are welcoming and ensures smooth communication.
Accessing Your Profile
- Log in to Juxtravel.
- Tap your profile icon in the top-right corner.
- Select My Account or navigate to /account.
What You Can Edit
- Full Name — Your real name as it appears on your ID. Hosts use this for check-in verification.
- Phone Number — Your primary contact number. This is used for OTP login, booking notifications, and host communication. Changing it requires re-verification with a new OTP.
- Email Address — Used for booking confirmations, receipts, and important updates.
- Profile Photo — Upload a clear photo of yourself. This builds trust with hosts and appears on your bookings.
Profile Visibility
Your name and photo are visible to hosts when you make a booking. Your phone number and email are only shared with the host after a booking is confirmed, never publicly.
Keeping It Updated
- Always use your real name — mismatched IDs at check-in can cause issues.
- Keep your phone number current — this is how hosts and Juxtravel reach you for booking updates.
- Add a profile photo — listings with guest photos have higher acceptance rates for enquiries.
Note: Some profile fields (like your verified phone number) are linked to your login method. If you signed up with phone OTP, your phone number is your primary identifier.